Privacy Policy

Information Collected?

LumbaJack Racewear is committed to goods and services complying with all privacy regulations. When you purchase something from our store we collect your name, address and email address (personal information as part of the process when buying and selling. The information we receive is only used to better the way we do business, improving our site and ensuring we supply products and information to you our loyal customers.

Unless you provide us with permission this information will not be shared, sold or disclosed to any other company and will only be used to process the order placed. If permission is given we may send you information on products and updates to information on our products.

How does LumbaJack Racewear get your consent?

By providing us with your personal information during the process of buying from our store, returning a product, verifying payment or enquiring about a product of service we take this as your consent we can use this information for the reasons outlined only. We will ask you if the details collect will be used for other purposes and always give you the option to say no. Feel free to contact us at info@lumbajack.com.au if you have changed your mind at any stage and wish to opt-out of receiving additional information, emails etc from us.

Those additional services we use to ensure your product or services is delivered as promised will only use the information in order to complete the services they provide to us. Payment portals and other service providers may have their own privacy policies and it is important to understand these given their location and are of a separate company. It is also important to understand once you leave our website this policy is no longer applicable and the terms of sale may be different.

Links to other sites

If you click on a link within our website and you are directed to another site. Please ensure you are familiar with the terms and conditions of that site as they may be different to these.

Security of information

LumbaJack Racewear takes the protection of your information as a major priority in the way we conduct business.  We follow all industry guidelines and recommendations to ensure this information is kept securely and is not accessed or used in a way not in line with this policy. All information is stored securely with limited access by authorised persons only.

Payment

We use PayPal, one of the most secure networks for online transactions and full compliance with Payment Services Directive 2 (PSD2) As such we do not have access to store any information provided during the payment process.

We also offer the ability to pay by direct deposit. We do not however and can not guarantee the security of any information received via email or our response form. We will however take all necessary steps to protect any information provided in this way.

Updates to this Privacy Policy

This policy may change in time and we recommend you read it as you feel necessary. If you continue to use our website after changes have been made and posted, we assume you accept those changes made as they will take effect once posted.

In the event we are purchased by another company, that company may continue to contact you to provide a similar product as the new business.

Do you have any questions?

At LumbaJack Racewear we encourage communication from our customers as we thank you for choosing us as your supplier of choice. If you have any questions or wish to provide feedback regarding our policies, please contact us via email to info@lumbajack.com.au